How Our Client Used Wrky to Stay Connected to their Remote Workforce
Challenge
Our client, a talent solution provider, was facing a challenge in staying connected to their widely disconnected, and sometimes remote, workforce. They wanted to create a more people-first, employee-centric organization, but they needed a way to ensure that employee needs were met and that they could maintain a true and meaningful connection with their people, especially in a hybrid/remote work environment.
Solution
We deployed Wrky Feedback and Ticketing Solution to address our client’s challenges. Wrky has a smart feedback and ticketing software that allows employees to respond (anonymously or not) to flag issues, boost positives, and provide suggestions. Structured ticketing enables smart feedback classification, and admins can acknowledge and respond to feedback, building rapport in a distributed setting.
Results
Employees embraced the Wrky system and began giving unprecedented levels of feedback. This feedback helped our client to identify and address important employee needs, such as the introduction of new benefits and policies, such as:
Maternity/paternity/adoption pay
Additional benefits for those undergoing IVF treatment
A new EAP program
Snacks in HQ!
In addition to improving employee satisfaction and engagement, Wrky also helped our client to stay connected to their remote workforce. The Wrky platform provided a central place for employees to give feedback and be heard, regardless of their location. This helped to build trust and rapport between employees and management, and it created a more positive and productive work environment.
Conclusion
We helped our client to achieve their goal of creating a more people-first, employee-centric organization. By providing a platform for employees to give feedback and be heard, our client is able to stay connected to their remote workforce and to make changes that improve employee satisfaction and engagement.
How Wrky Can Help You
Wrky can help any company to stay connected to their remote workforce. By providing a platform for employees to give feedback and be heard, Wrky helps companies to identify and address employee needs quickly and effectively. Wrky can also help companies to create a more positive and productive work environment.
Ready to empower your frontline workers and drive business success? Schedule a demo today to see how Wrky can help.
