Wrky

How a Recruitment Company Identified Employee Engagement Challenges for New Hires

Challenge

A national recruitment company, recognized as a Great Place To Work, was interested in improving their employee experience and wanted to know if there were any areas to focus on. They knew they had a problem with early fluctuation in a particular department, but had no data to understand the cause of this or how to go about solving it.

Solution

Wrky’s scientific metrics provided insights across locations, job families, roles and teams as well as age, tenure and gender.

Result

Within a month of using Wrky, the company identified that employees who had been with the company for 3 months were experiencing a significant drop in well-being. This drop stayed low and steadily increased for the next 18 months, despite good scores across other metrics and resources provided to aid wellbeing. The reason was that after 3 months of training, employees were expected to sell and recruit independently. This led to a decrease in well-being, as people were stressed and more likely to leave between 3 and 9 months in the role.

The company used Wrky’s data to develop a new onboarding program that focused on supporting new hires during this critical period. The program included additional training, mentorship, and regular check-ins with managers. As a result, the company was able to significantly improve employee engagement, increase wellbeing and reduce turnover in the department.

How Wrky Helped

Wrky’s people analytics platform helped the recruitment company to identify a key area where they could improve their employee experience: wellbeing for new hires after 3 months in their role. The company was able to see that wellbeing dropped significantly at this point, despite good scores across other metrics and resources provided to aid wellbeing.

The company was able to investigate the reason for this drop in wellbeing and identify that it was due to the increased pressure of being expected to sell and recruit independently. With this information, the company was able to develop targeted interventions to improve wellbeing for new hires during this period.

Benefits

The benefits of using Wrky to identify wellbeing changes for new hires include:

  • Early identification of problems: Wrky’s real-time data and insights can help companies to identify problems early on, before they become major issues. This is especially important for new hires, who are more likely to leave if they are not having a positive experience.
  • Targeted interventions: Once a problem has been identified, Wrky can help companies to develop targeted interventions to address it. This is important for ensuring that interventions are effective and efficient.
  • Improved employee experience: By improving wellbeing for new hires, companies can create a more positive and productive work environment for everyone. This can lead to reduced turnover and increased employee engagement.

Conclusion

Wrky is a powerful tool that can help companies to identify and address employee concerns quickly and effectively. By using Wrky to track wellbeing changes for new hires, companies can improve their employee engagement and reduce turnover.

Ready to empower your frontline workers and drive business success? Schedule a demo today to see how Wrky can help.