An IT Consulting Multinational Improves Employee Turnover and Retention with Wrky
Challenge
The company faced a number of challenges, including:
- Staff retention and turnover
- Lack of real-time quality data and feedback
- Becoming/staying an employer of choice
- Cost of disengaged employees
- HR having sole responsibility for people data/engagement
Solution
Wrky Engage:
To track key employee engagement metrics, such as satisfaction, well-being, and productivity.
Wrky Feedback:
To collect employee feedback in real time and identify areas where improvement is needed.
Wrky Dashboards:
To provide each employee with a personalized view of their own engagement data and trends.
Deep Reports:
To provide the client with in-depth insights into their employee engagement data. eNPS Insights (Engagement): To measure overall employee engagement using the Employee Net Promoter Score (eNPS) metric. Workload Issues Diagnostic: To identify employees who may be at risk of burnout or turnover due to excessive workload.
Present Findings to MD and SLT:
To share our findings with the client's leadership team and help them develop strategies to improve employee engagement.
Results
The results were impressive:
- Turnover was reduced by 28%
- Real-time data was made available to the company
- The company continued to be an employer of choice, through enhanced employer brand and reputation
- Improved employee engagement, with metrics for well-being and learning & development increasing by 6% and 7%, respectively
- Reduced HR workload and improved collaboration between HR and other departments
Conclusion
How Wrky Can Help You
Ready to empower your frontline workers and drive business success? Schedule a demo today to see how Wrky can help.
